Shipping policy

Shipping Policy

Last updated: September 16, 2026

Thank you for shopping with Sajdry, operated by Erenanka Limited. Please review the information below regarding our shipping process.

Order Processing

All orders are processed within 1–2 business days of being placed. Orders are not shipped or delivered on weekends or public holidays.

Shipping Times

Once your order has shipped, delivery typically takes 3–7 business days, depending on your location. Please note that shipping times are estimates and are not guaranteed, as delays can occasionally occur due to customs, carrier issues, or other circumstances beyond our control.

Shipping Costs

We offer free shipping on all orders, as shown at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can monitor your delivery.

International Shipping

We ship internationally. Please note that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Missing or Delayed Orders

If your order hasn't arrived within the expected timeframe, please check your tracking information first. If you have any concerns about a missing or delayed order, contact us at ismailnk1221@gmail.com with your order number, and we'll be happy to help.

Incorrect Shipping Address

Please ensure your shipping address is correct at checkout, as we are unable to redirect packages once they have shipped. We are not responsible for orders delivered to an incorrect address provided by the customer.

Contact Us

If you have any questions about our Shipping Policy, please contact:

Erenanka Limited
Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: ismailnk1221@gmail.com